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Frequently Asked Questions

Why GoodMvmt?

'Movement' has several definitions that are meaningful to us: motion; vibrance; action through joined effort. At our core, we have set out to reimagine commerce by making it easy and directly rewarding to do good for causes that matter to you. We focus on simple actions, together.

After Lily Kanter’s day-to-day duties as Founder & CEO of Serena & Lily came to a close, she set out on a mission to disrupt the traditional fundraising space and use conscious capitalism as a force for good. In 2017, she acquired Mixed Bag Designs, an expert in the traditional school fundraising space; and in 2018, relaunched it as Boon Supply, a merchandise fundraising platform that combined the benefits of traditional fundraising with a modern design aesthetic, delightful user experience, and powerful technology. To date, this Boon-powered platform has given back over $104 million to organizations, schools and groups.

We've evolved this platform with GoodMvmt. GoodMvmt is relentlessly focused on empowering social entrepreneurship for anyone, with a focus on college students. With a unique assortment of uplifting gear that always gives back to a cause important to you, along with supportive and inspirational content — all underpinned with the best fundraising technology, we hope you'll join our movement by creating your own.

How does GoodMvmt work?

There are several ways to use GoodMvmt. You can start a fundraiser for any cause you wish to support; or you can join an existing campaign. You can shop first and find your favorite item from our signature collection or any of our artist or cause collaborations. Every purchase on GoodMvmt gives back a clearly displayed percentage to the cause of your choice.

How do you work with different organizations?

We work directly with charitable organizations and university student groups as part of a national partnerships strategy. In other cases, we simply provide the platform for groups to profile their work, build community, and raise essential funds.

How much money has the Boon platform donated?

The Boon fundraising platform has donated over $104,000,000 to schools, charities, teams, and other causes since the inception of Mixed Bag Designs.

Is GoodMvmt a non-profit organization?

GoodMvmt is a for-profit organization that believes passionately in the power of reimagining commerce. Philanthropy is embedded in the mission, structure, and culture of our company. It is our reason for being. We achieve this by making it simple to support causes important to you with a large giveback donation when you buy the things you need and love.

Why should I join the marketing email list?

We’ll be sure to only send you emails when we have something interesting to say. But you can expect news on our latest partner causes, artist collaborations, special offers, and other worthwhile information.

How do I unsubscribe from GoodMvmt emails?

At the bottom of every email we send, you’ll find an unsubscribe link. Just click that link, and you will be removed from our mailing list.




Careers


How do I apply for a job at GoodMvmt?

We’re always looking for talented people to join our team, and especially seek campus managers at universities throughout the country to help bring student organizations into our movement. You can send a PDF resume to careers@goodmvmt.org. In the body of the email, please take a moment to let us know what interests you about GoodMvmt, and what you can bring to the team. We also post new openings on LinkedIn.




Shopping & Ordering


What forms of payment does GoodMvmt accept?

GoodMvmt accepts all major credit cards including Visa, Mastercard, American Express, Discover, JCB, and Diner’s Club. GoodMvmt also accepts PayPal, as well as Apple Pay and Google Pay. You can also make a purchase through installment payments using Shop Pay Installments.

How do I know my order was placed successfully?

After completing the checkout process, we'll show you a message that your purchase was a success. We'll also immediately send you an email confirmation which will include your order number. If you do not receive an email, please check your spam folder.

Can I cancel or make changes to an order once it has been placed?

Each GoodMvmt garment is printed just for you. As soon as your order is placed, the printing process is set in motion—which makes it difficult for us to cancel orders more than a few minutes after they’re placed. With that being said, please don’t hesitate to contact us and we’ll be happy to help if at all possible.

How much does shipping and handling cost?

We charge a flat rate of $6.95 per order for orders shipping to the 48 contiguous states. Orders shipping to the non-contiguous United States are charged a flat rate of $16.95.

Do you ship Internationally?

We regret that we are unable to ship internationally at this time.

Do you offer expedited shipping?

Due to a higher carbon footprint of expedited delivery, we have chosen to eliminate the option for expedited shipping to lessen the impact of our shipping as much as possible.

How long will it take to receive my order?

Each GoodMvmt garment is printed just for you after your order is placed. The printing process typically takes between 3-7 business days. After that’s complete, we’ll send you an email to let you know when your order has shipped. This email will include a link to get current tracking information from the shipping provider. Shipping to the contiguous 48 states typically takes between 2-5 business days.

What is your return policy?

Since each GoodMvmt product is made especially for your order, we regret that we are unable to accept returns and exchanges.

However, we want you to be thrilled with your purchase and the support it provides to your cause. If you are not happy with your product for any reason, please get in touch with us within 30 days at support@goodmvmt.org and we will do our best to make it right.

What is an official Affinity Licensed Product?

The garment design has been reviewed by the highlighted organization and has received the official Affinity Licensing seal of approval. A portion of proceeds for the sale of the garment will go back to the featured fraternity or sorority, in addition to the 25% giveback that you’ll be able to allocate to your cause of choice. It’s a win-win.

Affinity Licensed Product




Direct Donation


How much of my donation actually gives back to the cause of my choice?

90% of your direct donation goes directly to the cause of your choice, while the remainder covers credit card and administrative fees.

Why should I give through GoodMvmt instead of sending payment directly to the cause of my choice?

Not all causes are equipped to accept direct donations. We provide a secure platform that not only makes this possible, but also makes it easy for you to support a cause that matters to you with a few clicks (or taps!). Plus, submitting your donation through GoodMvmt allows you to choose a cause team member to benefit with points and prizes!

I don’t see the amount I’d like to donate listed as an option. What can I do?

At this time, donations can only be given in set increments. You are welcome to add as many increments to your cart as desired.




Fundraising Basics & GoodMvmt Technology


What types of organizations can I fundraise for?

We have seen great success with people raising funds for causes, groups, and organizations - some large projects and many that are much smaller. If you want to raise money for your environmental group, intramural team, special event, field trip, project, or club, we are ready! Any single person can raise money on their own, or rally a team of people to maximize the good.

GoodMvmt welcomes diversity in race, ethnicity, color, religion, gender identity, sexual orientation, ability, national origin, and other groups. We do not tolerate discriminatory behavior towards anyone. Fundraisers that target any individual, group, or community will be deactivated, and the creator may be removed from the platform.

Can I start a fundraiser for a personal cause, rather than an organization?

Yes! However, all fundraisers acknowledge the responsibility for any income taxes on the amount of promotional earnings received. Please consult with a tax professional to ensure your fundraiser is compliant with tax law.

How do I share my fundraiser with friends and family?

When you start a fundraiser we will provide a personalized link that you can share with your friends and family. We also provide tools to make it easy to share your link via email, text, and social media, and have a special function called Boost where we do the follow-ups for you.

Are there prizes or incentives built into the fundraising system?

Yes! Within the system you will earn badges and points for successfully completing different actions that make your fundraiser a success. Those points can be immediately redeemed at our rewards marketplace or saved for later use.

How do I receive my fundraiser prizes?

Your points can be redeemed online within your fundraiser dashboard. Once redeemed, most rewards will be sent to your account email within a few minutes.

Are purchases tax-deductible?

GoodMvmt purchases and donations are not tax deductible.




Creating a Fundraiser


How do I start a fundraiser?

To start a fundraiser, just click here. You’ll need to sign in or create an account, then we’ll walk you through the steps. It’s an easy process, and we’ll help you along the way. You can be up and running in just a few minutes.

How do I pick a cause to support?

We partner with non-profit organizations around the world to connect you with the causes. You can select one of the ones we feature or that is close to your heart - you make this selection after you check out with your purchase. If you want to start a campaign for a cause, just fill in the correct name of the organization as beneficiary when you set things up. It’s best to make a connection to the group before you start fundraising so they are expecting the donation.

Can I get help starting my movement?

Starting a movement is a quick and easy process. We’ll provide tips and tricks along the way. If you do run into issues, we’re here to help. You can chat with us onsite or send an email to support@goodmvmt.org.

Other fundraisers already exist for my organization. Can I still make a new fundraiser?

Yes. You can create fundraisers for separate needs, programs, or goals. You can also invite others to join your fundraiser as a way to get more leaders involved and to boost your good.

Should I invite others to join my Fundraiser?

Fundraising team members bring fresh energy to your efforts. They motivate each individual to see an even bigger possibility of good. Plus, they are a fun way to boost sales and ensure campaign goals are met. The new leaderboard feature lets you see progress along the way. So, yes, you should absolutely invite others to join your fundraiser!

How do I know what is a reasonable fundraising goal?

An effective call-to-action links your financial goal to a specific program, need, or project. This also allows you to tell the story about why you’re raising funds and what will be possible when you achieve your goal. How much does it cost to meet the needs of your program/group/organization/project? It’s also a good idea to consider the size of your audience (and the audiences of your teammates) and their likely spending habits. Consider what an average sale might be and then multiply it by how many people will likely place an order or make a direct donation. You can always increase your goal if you meet your target and want to keep going.




Managing a Fundraiser


How do I check the status of my fundraiser on GoodMvmt?

You can always check the status of your fundraiser and access tools to help make it effective by going to your Fundraiser Dashboard. Make sure you are signed into GoodMvmt and go to your account to see a list of your fundraisers. Select the fundraiser for which you want to check the status. You’ll see your progress to goal, recent purchases, along with tools to share your fundraiser with others and send updates to your supporters.

How do I email my community regarding additional support needed for the fundraiser?

On your Fundraiser Dashboard, you’ll see tools to email your fundraiser to others, share it on Facebook, or copy the link to share it however you like. Anyone who visits your fundraiser page can also share it, so be sure to encourage them to do so.

How can I share my fundraiser on social media?

Once signed in on your account, click on the Manage Fundraisers tab. You should be able to see your active fundraisers and the option to Share Fundraiser. You can share it easily on any social media site you like.

Can I change my fundraiser while it is running?

You can change the title, description, photo, goal, and end date of your fundraiser. To do this, go to your Fundraiser Dashboard, and click on Fundraiser Settings to edit your fundraiser information.




Fundraiser Payments


How will I receive payment at the end of my fundraiser?

We use Deluxe eChecks to deliver payment securely to the email address you provide. When your fundraiser has ended, you will be able to confirm the payment details and request payment for processing.

What is a Deluxe eCheck?

Deluxe eChecks are simply regular checks that you can receive using email. There's no additional software or technology required and anyone with an email address can receive an eCheck. Simply click the link and print the check. Deposit it as you would a paper check.

When does the organization get the funds that were raised?

Once check details have been confirmed, the recipient will receive the fundraiser eCheck within 14 days.

How do I deposit the check?

If you are the beneficiary of the cause for which the campaign was created, then you can deposit your eCheck as you would a paper check. If your campaign was created to benefit an organization, make sure you have entered the correct name of that organization and the appropriate email address so that the payee line of the check is accurate. You may forward the payment email to your contact at the organization in order for them to deposit the check directly in the organization’s bank account.

Who will you make the check out to?

The check will be made payable to the individual or organization entered as the payment recipient when you create your fundraiser. If you are raising money for a non-profit or another group, please be sure to enter them as the payee, even if you are managing the fundraiser yourself.